GCC - Global Capability Centers

SPS Global Capability Center (GCC) in India is a strategic extension of our global delivery model, helping enterprises drive innovation, operational excellence, and scalable transformation. We provide end-to-end GCC solutions—from setup and talent acquisition to workspace design and IT integration—ensuring compliance, governance, and performance. Our GCC model supports organizations across the entire lifecycle: setup and launch, growth enablement, and transformation through market expansion and emerging technologies. With deep expertise in digital transformation, process optimization, and cultural alignment, SPS empowers global businesses to accelerate growth and enhance agility—backed by strong consulting capabilities in tax, legal, risk, and technology.

What is the GCC (Global Capability Center) Model?

Global Capability Centers (GCCs), also known as Captive Centers or Extended Global In-House Centers, are strategic hubs established in India, enabling enterprises to drive innovation, create intellectual property, and leverage distributed teams aligned with the parent organization’s culture and vision. At SPS, our proven approach supports the entire GCC lifecycle—from ideation and design to seamless establishment and governance—providing strategic and operational expertise to accelerate growth.

Design & Build – Strategic planning and foundational setup.

SPS collaborates with clients to design a future-ready GCC aligned with business goals and culture. We assess location, talent, cost, and regulations while defining governance, infrastructure, and compliance frameworks. Early collaboration ensures a scalable, agile foundation aligned with global standards.

Implement & Drive – Operationalization and integration

SPS brings the GCC to life by hiring top talent, deploying technology, and embedding client-specific processes. We ensure smooth integration with global systems and culture, supported by strong onboarding and governance. This phase drives efficiency, collaboration, and operational excellence.

Optimise & Scale – Continuous improvement and expansion

SPS helps clients transform their GCC into a strategic growth engine through automation, digital innovation, and functional expansion. With a culture-first approach, we drive collaboration, efficiency, and scalability—ensuring long-term value and competitive advantage.

Benefits of the GCC (Global Capability Center) Model

Cost Savings Through Centralized Operations

Setting up a GCC in India significantly reduces operational costs compared to outsourcing or third-party vendors. Centralized governance ensures better resource utilization and eliminates inefficiencies. Companies benefit from lower infrastructure and labor costs without compromising quality. This cost advantage allows enterprises to reinvest in innovation and growth initiatives.

Access to Diverse Global Talent
Pools

GCCs provide direct access to highly skilled professionals across technology, analytics, finance, and operations. India’s talent ecosystem offers deep domain expertise and emerging tech capabilities. This diversity fosters innovation and accelerates digital transformation. Organizations can build specialized teams aligned to global standards and business objectives.

Enhanced Operational Control, Governance & IP Protection

Global Capability Centers provide complete control over processes, compliance, and governance, ensuring alignment with corporate goals and security standards. Direct oversight enables faster decision-making, stronger risk management, and robust intellectual property protection. Organizations can embed their culture, best practices, and governance frameworks into every operational layer, creating a secure and future-ready environment.

Improved Collaboration Across Global Teams

GCCs act as an extension of the parent organization, promoting seamless collaboration across geographies. Integrated communication frameworks and shared platforms enhance productivity and transparency. Cultural alignment programs ensure teams work cohesively toward common objectives. This synergy drives innovation and accelerates time-to-market.

Scalability to Meet Changing Business Needs

GCCs are designed for flexibility, enabling rapid expansion into new functions or technologies. Organizations can scale operations without the constraints of third-party dependencies. This adaptability supports business continuity and resilience during market shifts. GCCs evolve into strategic hubs that fuel long-term growth and transformation.

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Global Capability Centers are no longer just cost-saving units—they’re strategic growth engines. At SPS, we build and transform GCCs into high-performance hubs that combine vision, technology, and scalability with seamless collaboration across global teams. Our approach drives innovation and ensures cultural integration, operational excellence, and outcome-driven strategies that deliver measurable business impact. With SPS, your GCC becomes a future-ready powerhouse for sustained growth and transformation.

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GCC - Global Capability Centers

What is the GCC (Global Capability Center) Model?

Design & Build – Strategic planning and foundational setup.

Implement & Drive – Operationalization and integration

Optimise & Scale – Continuous improvement and expansion

Benefits of the GCC (Global Capability Center) Model

Cost Savings Through Centralized Operations

Access to Diverse Global Talent Pools

Enhanced Operational Control, Governance & IP Protection

Improved Collaboration Across Global Teams

Scalability to Meet Changing Business Needs

Models Of Working

GCC - Global Capability Centers

Build-Operate-Transfer

Time & Material

Fixed cost

Partner with Single Point Solutions

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